Where the new name comes from
We have been in business since 2022. The company started out as Transferry, then became ITA Transfer. Now it's called Italivia, and it has a single website: italivia.com.
The name has changed more than once, but the people haven't: the same team handles the bookings and the same drivers do the driving. An Italivia app for passengers and for drivers is coming soon.
Who is behind the wheel
We are neither a carrier nor a taxi company. Your ride is carried out by a driver with an NCC licence (noleggio con conducente) from the region you're travelling in, or by a local transport firm. We have a written agreement with every partner, and we check their licence and insurance.
The drivers speak Italian, English and Russian.
What we take care of
- We calculate the price from the route and the class of car. Once the booking is accepted, the price for that route is fixed.
- We pass your request to the driver and sort out the details: flight, luggage, child seats, skis.
- The day before, we send you the driver's name and the car's number plate.
- We follow your flight by its number and stay in touch until you arrive.
Where we work
We meet travellers at nine airports: Malpensa, Linate and Bergamo in Milan, Fiumicino and Ciampino in Rome, plus Naples, Venice Marco Polo, Florence and Bologna. From there we take you into town, to a railway station or a port, to the lakes or the coast. We also drive between cities, for example from Rome to Naples or from Florence to Bologna.
In winter the list grows to include ski resorts in Italy, Switzerland and France, among them Cortina d'Ampezzo, Madonna di Campiglio, St. Moritz and Méribel.
The cars
| Class | Examples | Passengers |
|---|---|---|
| Comfort | Toyota Corolla, Škoda Octavia, VW Passat | up to 3 |
| Business | Mercedes E-Class, BMW 5, Audi A6 | confirmed when you book |
| Minivan | Mercedes V-Class, VW Caravelle | up to 8 |
| Premium minivan | Mercedes V-Class Exclusive, Lexus LM | up to 6 |
What the price includes
- motorway tolls, your luggage and a 60-minute wait at the airport;
- child seats for any age, free of charge: just mention them when you book;
- carriage of skis;
- flight tracking: if your plane is late, the car is there when you actually land, and you pay nothing extra.
A return trip is 10% cheaper. The only surcharges are for things you add yourself: an extra stop, or a night pick-up on some routes. You see them before you confirm.
Pay on the spot
You pay the driver on the spot, by card or in cash, with no prepayment. We let you know beforehand which of the two is available. No card details are needed on the website.
It works this way because your contract of carriage is with whoever drives you. We don't take or hold the fare ourselves, unless your booking confirmation expressly says otherwise.
Partnerships
Italivia is useful to anyone whose guests or clients need a car with a driver: an agency putting tours together, a hotel or a villa, a wedding or conference planner, a firm bringing in staff and guests. How to start the conversation is explained on the contact page. Drivers and transport companies with an NCC licence are welcome on the page for drivers.
Suggestions and objections
We want to know what passengers and partners think of the service. If you have a suggestion, an objection or a criticism, write in the chat on the site or to info@italivia.com. We're ready to talk it over.
Where to find us
We don't have an office open to visitors. Bookings are taken online, 24 hours a day, for journeys anywhere in Italy.
- Website operator: Italivia
- Address: Via Albert Einstein, 4, 20092 Cinisello Balsamo (MI), Italia
- Chat: on the site, the "Chat" button on a phone or "Contact us" on a computer
- Bookings: the form on italivia.com
- Email: info@italivia.com
Questions
I've travelled with ITA Transfer before. Is that you?
Yes. Italivia is simply the new name of the same company.
Who do I contact if something has gone wrong?
Write to us in the chat or at info@italivia.com. We'll find out what happened with your booking and put you in touch with the driver.
Can I come to your office and book in person?
No, we don't receive visitors. You can book through the form on the site, and send any questions in the chat or to info@italivia.com — we read our email every day, weekends included.